See and hear us here: Video

Unleashing Digital Customer Experience November 2022

“Unleashing Moments” was something BCM. was privileged to create, design and witness at the Digital Customer Experience Summit in Amsterdam. The 8th edition of Global Executive Events was an international, cross-industry summit on Digital Customer Experience. A unique opportunity to learn useful insights from outstanding innovation leaders such as Netflix, Philips, Heineken, citizenM etc. As…

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“Technology to reduce churn rate”.

BCM. visiting The Access Group. Richard Owen and Thomas Hamele exchanged views on the current and relevant topic of “Churn Management”. Two experts discussing and exchanging thougts on: Why, when and which CRM – technology adds value to reduce churn risk for customers, prospects and revenue. Invest 20 minutes for the summary of the expert…

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