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BCM Portfolio
Best Customer Strategy
Customer-Centric & Digital Transformation
BCM. Maturity Assessment – Customer Management
BCM. Maturity Assessment – Marketing
CRM Target Operating Model
Best Customer Experience
Customer Journey
Touchpoint Management
Customer-Centric CRM Processes
Best Customer Analytics & Insights
Customer Analytics
Churn Management
Customer Loyalty
Fan Principle
NPS+
Best Customer Interaction
Lead Generation & Lead Management
Campaign Management
Data Driven Marketing
E-Mail & Dialogue Marketing
Social Media Marketing
Best CRM Tools & Technology
Tool-Analyzer
Business Cases & TCO
Requirements Management
CRM Tool Implementation & Project Management
E-Commerce & Online-Shop
Chatbots & Apps
FanScan®
Best Digital Disruption
Digitisation of customer processes
Digital Business Models
Design Thinking & Innovation Factory
News
Tool-Analyzer
BCM. Maturity Assessment – Customer Management
BCM. Maturity Assessment – Marketing
Key Notes
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Maturity.Check – Customer Management –
including „Fan-Principle“
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We hereby order the Reifegrad.Check - Customer Management - digital:
Check L: EUR 14.500
Check M: EUR 8.950
Check S: EUR 4.950
Consultancy costs in Euro excl. VAT, travel expenses & incidental costs
We hereby order the special package:
Package Reifegrad.Check - Customer Management Variant S and participation in the competition Germany's Customer Champions Package Classic EUR 12,400
Competition Germany's Customer Champions Package Classic
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